Shipping policy

We’re thrilled to have you onboard at delon. Your satisfaction and convenience are our top priorities, and we are committed to delivering your purchases smoothly and promptly. Here’s what you need to know about our shipping policy:

Ready-to-Ship Items:
Please allow up to 2 business days for order processing and dispatch.

Regular Products:
For all products other than ready-to-ship items, please expect a delivery timeframe of 1–2 weeks after the processing period closes. Processing typically concludes on Fridays for that week’s lineup.

International Shipments:
For orders shipped outside the United States, any applicable customs duties, taxes, or import fees are the responsibility of the recipient. These charges are not covered by delon. Orders returned due to unpaid customs fees are not eligible for refunds.

Package Responsibility:
Once your order is handed over to USPS, UPS, Canada Post, or DHL, delon. is not responsible for any loss or damage occurring during transit. However, we will gladly assist you with the carrier’s claim process to help locate or resolve any shipment issues.

We’re here to ensure your shopping experience is seamless. If you have any questions or need assistance with your order, contact us at logistics@delonwear.com, and our team will be happy to help.

[ ALL SALES ARE FINAL — NO REFUNDS ]

Thank you for choosing delon. for your fashion needs.